> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://hilfe.apomap.de/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My driver can't see their tour in the app

**Common causes:**

- The tour is assigned to another driver.
- The tour is planned for another day.
- The driver is signed in with a different user.
- The app isn't up to date or has no internet connection.

**What to do:**

1. In tour planning, check which driver is assigned to the tour. You can change the driver via **Edit**.
2. Check the date of the tour. You can move it via the **clock icon**.
3. Ask the driver to reload the app or sign out and back in.
4. Check that the app is up to date.

→ In detail: [How do I edit a tour?](https://hilfe.apomap.de/en/article/wie-wechsle-ich-den-fahrer-einer-tour-1sjd861/) · [Finding tours and the daily report](https://hilfe.apomap.de/en/article/touren-finden-und-tagesreport-16hvvdb/)