> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://hilfe.apomap.de/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I set up my Sunmi printer?

Here you'll find out how to add and connect a Sunmi printer in the apomap interface.

### Quick overview

1. Configure the printer and connect it to the LAN or Wi-Fi.
2. Add the printer (_Create printer_).
3. Link the printer to the system (_Bind printer_).
4. Check that the status dot turns green.
5. Do a test print (_Test print_).

# 1. Configure the printer

1. Press the pairing button on the underside of the printer twice. The voice prompt "Network self-checking, please wait" confirms that the check has started.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/1_5njzhv.png =380xauto)


2. As soon as the self-check is complete, the printer prints a receipt. It shows the IP address for each supported network connection type.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/2_1egox6z.png =384xauto)

3. In your browser, open `http://<IP address from the receipt>`. On the login page, leave the password field empty – this is the default setting – and click _Log in_.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/3_17jq992.png =498xauto)


4. The _Ethernet_ tab shows the dynamically assigned IP address and the subnet mask. To set up a static IP address, enter the relevant values in the _IP Address (Static)_, _Netmask (Static)_ and _Gateway (Static)_ fields.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/4_13py8ko.png =447xauto)


5. The _Wi-Fi_ tab shows the IP address assigned via DHCP and the subnet mask. For a static IP address, fill in the _IP Address (Static)_, _Netmask (Static)_ and _Gateway (Static)_ fields. To connect the printer to Wi-Fi, choose _Configure SSID_, enter the Wi-Fi name (SSID) and password and save the settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/5_glet06.png =460xauto)


Click _Configure SSID_ and enter the name and password of your Wi-Fi. The printer is then connected to the network.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/6_irqh35.png =472xauto)



# 2. Create the printer

Open the _Create printer_ dialog and fill in the following fields:
**Name:** display name of the printer
**Location:** pharmacy the printer belongs to
**Printer type:** printer type, for example Sunmi or Epson
**SN:** serial number of the printer; you'll find it on the device

Click _Create_ to save the printer, or _Cancel_ to cancel.

# 3. Error messages

### Unknown serial number
The serial number entered isn't recognised. In the example, the test value "TestSN" was used. Check the serial number on the device and enter it exactly.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/7_1guc0nd.png =282xauto)


### Printer is already connected
A printer with this serial number is already registered. Use the existing printer entry instead of creating a new one.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/8_17j8ng9.png =284xauto)


# 4. Printer list

After it's created, the printer appears as a row with the following columns:
- **Name:** name of the printer
- **Printer type:** printer type, for example Sunmi
- **Location:** location of the printer
- **SDP link:** link for the printer connection
The dot to the left of the name shows the status. _Grey_ means the printer has been added but isn't connected yet.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/neu_oml4zg.png)
_Green_ means the printer is connected and ready to use.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/neu-2_5qtzq3.png)

# 5. Actions in the printer row

- **Pencil:** edit the printer
- **Red bin:** delete the printer
- **Three dots (⋮)**: more actions:
  - **Test print:** send a test print
  - **Bind printer:** link the printer to the system
![](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/9_1lsmj7g.png =334xauto)


# 6. Typical process

1. Click _Create printer_ and enter name, location, printer type and serial number.
2. If the message _Unknown serial number_ appears, correct the serial number.
3. The printer appears in the list with a _grey_ status dot.
4. Open the _⋮_ menu and choose _Bind printer_.
5. The status dot turns _green_. The printer is now connected.
6. Choose _Test print_ to check that the printer prints.