What does Analytics show me?
Analytics shows you how well your delivery service is running: how many orders were successful, how long your tours take and how this is changing.
Open it via Analytics in the menu on the left.
Period and comparison
At the top right you choose the period – by default the last 7 days. Next to it you specify what to compare with, for example the previous period. Select pharmacy shows only one location's figures.
The key figures
Key figure | What it shows |
|---|---|
Orders created | all orders in the period, split into deliveries and pickups |
Successful orders | delivered or picked-up orders |
Rejected orders | orders that couldn't be delivered |
Success rate | share of successful orders |
Number of tours | tours driven |
Tour distance | kilometres per tour |
Tour duration | duration per tour |
Below each key figure you see how it has changed compared with the comparison period. Click a key figure to see its trend in the chart below.
The tabs
- Overview: delivery trend, deliveries per pharmacy, success rate, tour distance, tour duration and completed tours per day
- Drivers: figures per driver
- Pharmacies: figures per location
- Heatmap: where you deliver most often
Updated on: 04/11/2026
Thank you!