Articles on: FAQ

I can't find an order any more – where is it?

  1. Use the global search at the top: you can search by customer name or job number.
  2. Check the date in the order overview – the order may have been moved to another day.
  3. Check the location if you have several pharmacies.
  4. Completed orders can be found in the Documentation after the archiving period.

Updated on: 04/11/2026

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