Articles on: Customers and communication

How do I use the chat?

With the chat you message your drivers and colleagues directly from apomap, without private messengers.


Note: Every staff member and driver needs their own apomap login for this. → Adding staff and drivers and assigning roles


Start a new chat


  1. In the menu on the left, click Chat.
  2. Click the + at the top.
  3. Choose a driver or staff member and click Create.
  4. Write your message. The upload icon also lets you send files, for example a photo of the prescription.


Your driver sees the message immediately as a notification in the driver app, your colleagues in apomap.


Existing chats


All conversations are listed on the left. Click one to open it.


Tip: Use the chat, for example, when a temperature alarm comes in or when you attach another order to a driver's tour during the tour.

Updated on: 04/11/2026

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