Articles on: Driver app

Finishing a tour and summary

When all stops are done, you finish the tour. Afterwards you immediately see how it went and how much money you collected.

Finish the tour

After the last customer you land in the tour overview. Tap Finish tour at the bottom.
Confirm the question "Really finish the tour?" with Yes, finish. This can't be undone.

Confirm finishing the tour

Note: If your pharmacy has switched on "Enforce complete tour processing", you can only finish the tour once every stop has been delivered or reported as undeliverable.

The tour summary

The summary appears automatically. You can find it later under Tours by tapping a completed tour.

Tour summary

Deliveries completed, Failed, Success rate and Duration
Cash report: how much you collected in cash and by card, and the cash balance. By pharmacy shows the amounts separately for each pharmacy – important if you drive for several pharmacies.
Details: region, distance, planned and actual start and end time
Failed deliveries with customer and reason

In the cash report you can expand each line to see the individual customers. Not paid lists all orders where no money was collected – including exempt and undelivered ones.

Cash report with outstanding amounts

Cash report by pharmacy

Show tour progress opens the tour with all stops and the actual times. Tap a stop there to see its status, payment and details such as the external ID.

Completed stop in the tour progress

Tip: Hand in the cash at the pharmacy straight away using the cash report. The pharmacy sees exactly the same figures in the tour settlement on the web.

Updated on: 04/11/2026

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