Collective orders in the app

A collective order combines several orders for the same address, e.g. for a care home. You can recognise it by the expandable section with the group's name and a progress bar (e.g. "2/5 orders"). If money is still outstanding, the total amount is shown next to it in green.

• Deliver everything at once: Tap Deliver. You collect the total amount once, get one signature and take a photo if needed.
• Deliver individually: Expand the group and deliver each order separately, with its own signature and payment – e.g. if every resident in the care home signs for themselves.

Updated on: 04/11/2026