Viewing and starting a tour
Before you set off, the tour shows you all stops in the planned order.
- Tap your tour on the home screen or under Tours.
- At the top you see the progress (e.g. "0/5"), the number of deliveries, the planned duration and the distance.
- Switch the view with List and Map.
- Tap Start tour at the bottom.
The stops of a tour
Stop | Meaning |
|---|---|
Start | This is where the tour begins, usually your pharmacy. |
Pickup | This is where you collect parcels – on some tours at several pharmacies. |
Delivery | A customer. The number on the left is the order of stops. As long as the parcel isn't in the car yet, it says "Not yet collected". |
Destination | This is where the tour ends. |
The planned arrival time for each stop is shown on the right.
Map view
The map shows the whole route with numbered stops. The arrow icon at the top right enlarges the map.
What happens when you start?
As soon as you tap Start tour, the app opens the first pickup stop – you can start collecting right away (→ Collecting and loading orders).
During the tour, the list shows the planned time for each stop and, with a green tick, the actual time. Completed customers are crossed out, failed ones marked red. The progress bar at the top fills up, e.g. "4/5".
Updated on: 04/11/2026
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