Articles on: Settings and administration

App settings for drivers

With the app settings you specify which steps your drivers must complete in the apomap app.

Where to find the settings

Settings → App settings → General settings. You switch each option on or off with a toggle.

Setting	What happens when it's active
Enforce pickup scan	The driver must scan every parcel when collecting it at the pharmacy.
Enforce delivery order	The driver must work through the stops in the planned order.
Enforce complete tour processing	The tour can only be completed once every stop has been processed.
Enforce scan for deliveries	The driver must scan the parcel at the handover.
Enforce proof of delivery	A proof of delivery (photo) is mandatory.
Enforce signature	A signature is mandatory for every delivery.
Skip packed status	Orders don't have to be set to "Packed" first.
Signature required for narcotics (BTM) orders	Signature mandatory only for orders containing narcotics.
Signature required for Rx orders	Signature mandatory only for prescription-only (Rx) orders.

Tip: If you only want to require a signature for narcotics or Rx, leave "Enforce signature" off and only activate the narcotics or Rx option.

Note: "Enforce pickup scan" is active by default and important for your drivers: it shows immediately if a parcel is missing or an order hasn't been set to "Packed".

Settings per pharmacy

Under Scanning & checks for an individual pharmacy you'll also find:

Enforce scanning on pickup for this location
Failed deliveries require approval: Undelivered orders go straight to Clarification instead of automatically going back into planning.

→ What the steps look like in the app: "Driver app" category

Updated on: 04/11/2026

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