• Profile and password

  In your profile you change your own details and your password. Click your name at the bottom left. A menu opens: Edit: change profile picture, name, email and phone Reset password: set a new password for your own account directly (without email) Invoices: opens My account with plan, payment method and invoices (→ My account – plan, payment method, invoices and DPA) Sign out Note: If a staff member or driver has forgotten their password, an admin can reset itFew readers

• Automatic order scheduling and archiving

  Two automatic functions keep your order overview tidy: orders left over are moved to the next day, and completed orders are archived after a set period. Automatically replan orders from the previous day Settings → Orders & automation → Automatic order scheduling If "Automatically replan orders from the previous day" is active, apomap moves open and packed orders that weren't delivered during the day to the next day overnight. Under Time of the move you set when this happensFew readers

• My account – plan, payment method, invoices and DPA

  Under My account you manage your apomap subscription: change your plan, change your payment method, download invoices and get the data processing agreement (DPA) for your data protection records. Click your name → Invoices at the bottom left. My account opens. Section What you do there Current plan | See which plan you have and whFew readers

• Managing tags

  With tags you mark orders, e.g. "Refrigerated" or "Narcotics", so that your team and drivers recognise them immediately. Under Settings → Administration & management → Tags you see two kinds of tags: Global tags are predefined, e.g. "Care home", "Doctor's practice" or "Call ahead". Some of them are assigned automatically by your pharmacy management system. Your own tags you create per pharmacy, e.g. "Beware of the dog" or "Ring twice". How to create your own tag: Click **CFew readers

• Adding staff and drivers and assigning roles

  Add your team to apomap and decide who can see and do what. Where to find user management Settings → Administration & management → Staff & drivers. At the top you switch between the Staff and Drivers tabs. Each card shows the name, username and number of assigned locations – for staff also the role, for drivers the number of vehicles. The roles Role What it's for Admin Full access including settings, plan and user management Supervisor | Plans toFew readers

• Creating and managing locations

  Do you deliver from several pharmacies? Then create each pharmacy as its own location and manage orders, tours and settings per location. Note: Multiple locations aren't included in every plan. You can see which plans allow this in the plan overview at apomap.de. Your locations at a glance Under Settings → Administration & management → Pharmacies you see all locations as cards. At the top it shows how many locations you've created and how many your plan allows,Few readers

• Setting delivery countries

  apomap can plan addresses in these countries: Germany, Austria, Switzerland, the Netherlands, Belgium, France and Italy. You choose which countries are enabled for your account under Settings → Basic settings ("Global" level) in the Delivery countries field. You set the default country code for phone numbers and the time zone per pharmacy under Basic settings.Few readers

• App settings for drivers

  With the app settings you specify which steps your drivers must complete in the apomap app. Where to find the settings Settings → App settings → General settings. You switch each option on or off with a toggle. Setting What happens when it's active Enforce pickup scan The driver must scan every parcel when collecting it at the pharmacy. Enforce delivery order The driver must work through the stops in the planned order. Enforce complete tour processingFew readers

• Setting up drivers – vehicles, colour and address

  For each driver you specify what they travel with, which colour they appear in on the map and where they live. Open Staff & drivers and switch to the Drivers tab. Click the menu icon → Edit next to the driver. In the Details tab you'll find Colour and Address; in the Permissions tab the Vehicles and locations. ![A driver's vehicles and locations](https://storage.crisp.chat/users/helpdesk/website/-/3/0/8/b/308b716797d12800/12-a3-fahrer-fahrzeuge_1o5j3xc.Few readers

• Basic and optimisation parameters for tour planning

  These parameters determine how apomap calculates your tours – e.g. whether shorter routes or a fair distribution between drivers matter more. Basic parameters Settings → Tour planning → Basic parameters Default stop duration: The number of minutes apomap plans per stop for the handover. If it's too short, the arrival times will be too optimistic. Max. bicycle distance: Up to this distance, orders are planned for bicycle couriers. Optimisation parameters **Settings → ToFew readers

• Payment methods (Viva)

  Via the payment provider Viva, your drivers can take card payments at the door – directly on the apomap Terminal (apomap Pay via Viva). Settings → Payment methods → Viva At the top you see the status of your connection, the account number and the merchant ID. Link pharmacy assigns a pharmacy to a Viva store. The Stores table shows the code for each pharmacy. Deactivate switches off card payment. Note: Your pharmacy sets up the Viva account itself together withFew readers

• Settings at a glance – global vs. pharmacy

  apomap has two levels of settings: global settings for your whole account and settings per pharmacy (location). Here you can find out what is where. How to open the settings Click Settings at the bottom of the left navigation. At the top left, choose the level: Global or a specific pharmacy. On the left you see the sections for the chosen level. Global settings Section What you set there General settings Basic settings for your account OrderFew readers