This guide takes you from unpacking to your first tour. Setup takes about 10 minutes. This guide is for everyone using the Terminal including the apomap Pay function. Don't have apomap Pay? Then use this guide. You'll find information about the apomap Pay module here.

Requirements

What you need:

• Your own nano SIM with data and the matching PIN
• Wi-Fi name and password
• Viva login details (only with apomap Pay)

What's in the package:

• apomap Terminal, charging cable and power adapter
• Receipt roll (already inserted)
• Depending on your order: holder, case, screen protector

Part 1: Set up the device

Step 1: Insert the nano SIM

1. Leave the device switched off.
2. Open the back and remove the battery.
3. There are two slots in the device. Use the lower slot. Don't use the upper slot.
4. Pull out the bracket on the lower slot and insert the nano SIM. The bevelled corner points to the top left, the gold contacts face down.
5. Push the bracket back and reinsert the battery.

Step 2: Switch on

Hold down the upper left button on the device until the Terminal starts. Then enter the SIM PIN.

Step 3: Go through the initial setup

First choose the language and connect the Terminal to Wi-Fi. Then answer the questions as follows:

The apomap app and the Viva app then install automatically. Wait a moment. A restart isn't necessary.

Part 2: Get the apomap app ready

This part applies to everyone and takes about 3 minutes. Here you set up location, printing and navigation once.

Step 4: Allow location in the background too

So that a tour can be tracked live even when the screen is off, the app needs access to the location in the background:

1. Press and hold the apomap icon.
2. Tap App info.
3. Open Permissions and then Location.
4. Choose Allow all the time.

Step 5: Set up the settings in the apomap app

In the apomap app, tap the apomap logo at the top left. There you can specify, for example:

• Print labels: for example always print automatically
• Navigation: always in-app navigation or always Google Maps

Step 6: Scan a delivery receipt

1. Open the apomap app.
2. Press the scan button on the side.
3. Hold the barcode in front of the scan window.

This works from anywhere in the app. The matching order opens directly.

The Terminal is ready for tours, scanning and receipts. Next, set up Viva so you can accept card payments at the door.

Part 3: Connect apomap Pay with Viva (on the computer)

You do this part once on the computer; it takes about 5 minutes. Have your mobile number ready.

Step 7: Start registration (on the computer)

1. In apomap, open Settings → Payment methods → Viva.
2. Click Register payment provider.

Step 8: Sign in to Viva and choose the account (on the computer)

1. Enter your mobile number.

2. Confirm the code you receive by SMS.
3. Click Continue as ….

4. Choose the business account and click Continue.

You're then taken back to apomap automatically.

Step 9: Link the pharmacy (on the computer)

1. Check that the status is Active, then click Link pharmacy.
2. In the form, enter the code from the Viva account. You'll find it in your Viva account under Sales → Card-present payments → Stores.
3. Choose the pharmacy.
4. Leave Active switched on and click Create.

Part 4: Set up the Viva app on the Terminal

You do this part once per device; it takes about 3 minutes.

Step 10: Open the Viva app and sign in

Open the Viva app on the Terminal. Signing in with the Viva account happens in the browser. You're then returned to the app automatically. Answer the prompts as follows:

Step 11: Set the payment settings

Answer the Viva app's questions as follows:

Checklist: is everything set up?

• SIM, initial setup and apps
• Location set to "Allow all the time"
• Printing and navigation set up
• Viva connected
• Pharmacy linked
• Viva app set up

Once everything is ticked off, the Terminal is ready for tours and card payments. Your drivers can now take card payments at the door.

Need help?

If you get stuck anywhere, call us on +49 2981 987840 (Mon–Fri 9 am–6 pm) or email support@apomap.de.

Updated on: 04/11/2026