Articles on: Hardware

How do I set up my apomap Terminal?

This guide takes you from unpacking to your first tour. Setup takes about 10 minutes.

Requirements

What you need:

Your own nano SIM with data and the matching PIN
Wi-Fi name and password
Viva login details (only with apomap Pay)

What's in the package:

apomap Terminal, charging cable and power adapter
Receipt roll (already inserted)
Depending on your order: holder, case, screen protector

Part 1: Set up the device

Step 1: Insert the nano SIM

Leave the device switched off.
Open the back and remove the battery.
There are two slots in the device. Use the lower slot. Don't use the upper slot.
Pull out the bracket on the lower slot and insert the nano SIM. The bevelled corner points to the top left, the gold contacts face down.
Push the bracket back and reinsert the battery.

Step 2: Switch on

Hold down the upper left button on the device until the Terminal starts. Then enter the SIM PIN.

Step 3: Go through the initial setup

First choose the language and connect the Terminal to Wi-Fi. Then answer the questions as follows:

Question	Answer
Copy apps and data	No
Google sign-in	Skip
Use location services	Yes
Enable updates and apps	Yes
Set a PIN	As you wish
"Do you want to activate this device now?"	Yes

The apomap app and the Viva app then install automatically. Wait a moment. A restart isn't necessary.

Part 2: Get the apomap app ready

This part applies to everyone and takes about 3 minutes. Here you set up location, printing and navigation once.

Step 4: Allow location in the background too

So that a tour can be tracked live even when the screen is off, the app needs access to the location in the background:

Press and hold the apomap icon.
Tap App info.
Open Permissions and then Location.
Choose Allow all the time.

Important: The "Only while using the app" option isn't enough – live tracking will then stop.

Step 5: Set up the settings in the apomap app

In the apomap app, tap the apomap logo at the top left. There you can specify, for example:

Print labels: for example always print automatically
Navigation: always in-app navigation or always Google Maps

Step 6: Scan a delivery receipt

Open the apomap app.
Press the scan button on the side.
Hold the barcode in front of the scan window.

This works from anywhere in the app. The matching order opens directly.

The Terminal is ready for tours, scanning and receipts.

Note: The Terminal on its own can't accept card payments yet. You can only accept cards once you've booked apomap Pay and connected Viva. You'll find the guide for setting up the apomap Pay module here in parts 3 & 4.

Need help?

If you get stuck anywhere, call us on +49 2981 987840 (Mon–Fri 9 am–6 pm) or email support@apomap.de.

Updated on: 04/11/2026

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